Home Appliances Fashion Beauty & Gift Shop in The United Kingdom.

If you have any question or concern about your eBay order, please feel free to email us. We will try our best to reply all e-mails within 24 hours. However, no emails will be replied during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays.

Please contact us for resolutions before leaving negative feedback, we strive to provide the greatest service and bring the highest satisfaction to all of our customers.

We accept payment via PayPal; Cash on Collection
Payments are expected within 7 days after the auction is closed. Unpaid item (UPI) complaint will be filed with eBay upon non-receipt of payment.

· Item will be shipped within 1 business day after confirmed payment.
· Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses
· Normally it takes about 1-5 working days within UK and 5~15 working days to Europe/European Union countries(According to the actual shipping method selected).
· Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs before making you purchase.

· We offer 30 days (from buyer received) return and exchange guarantee. If you're not 100% satisfied with our products, you can return them within 30 days and ask for refund or exchange. Buyers should offer the return shipping tracking number and take care of the return shipping cost;
· For any exchange or refund, we need the original receipt or a record of purchase at our system, and the product must be in its original condition, including package and all accessories;
· Please allow up to 3-5 business days for returns to be processed.
· Shipping and handling charges will not be refunded.

· We strive to deliver 5-star customer service. If you have any questions, please contact us .
· We will reply your email within 1 business day (except weekend).
· Your satisfaction is important to us. If you are satisfied with our item or service, please give us a positive feedback and 5-Star DSRs rating.

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